Legal
The rules, written to be read.
Every policy that governs Comlumen, in plain English, each on its own address. Start with the two that matter most.
Start here
Terms of service
The agreement: the service as provided, your content as yours, lawful use, and where liability ends.
Start here
Privacy policy
We collect what running the product requires, we use it to run the product, and we do not sell it.
03 Cookie policy Cookies keep you signed in and the product working. No advertising trackers. 04 Acceptable use One rule: nothing illegal. Violations mean immediate deplatforming, and law enforcement where applicable. 05 Data processing Your sites’ data is yours; we process it on your instructions, and only on them. 06 Subprocessors The four providers the platform runs on. Data goes to these and nowhere else. 07 Billing & refunds Plans bill through Stripe and renew until cancelled. Refund rights are honoured, mistakes sorted reasonably. 08 Copyright & takedowns Infringing content comes down when reported, and counter-notices are read by a person.
A question none of these answer?
Write to support@stacklumen.com and a person answers — legal, privacy and billing questions alike.